For Physician Practices

Recover the billing you’ve already earned.
Tame the back office.

MSP fee-code leakage, FPSC incentive capture, schedule gap recovery, and a fractional COO with clinical operations experience. Built for BC family medicine, specialists, and multi-clinic PCNs — not SaaS vendors selling you another tool.

💰 $80K+ avg. billing recovered⏱️ 2 hrs/day freed from back-office🛡️ PIPA-compliant by design
The real gaps

Where physician revenue leaks

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MSP Billing Leakage

Age-band mis-codes, missed time-based billing, and unclaimed FPSC incentives quietly bleed $50K–$270K per physician per year. You're not under-coding — your workflow just doesn't capture everything you already earned.

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Schedule Gaps

3-physician FM practice with a 15% no-show rate = $88K/yr in empty slots. Your EMR waitlist is static. Nothing matches the waitlist to today's cancellation.

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Fax & Referral Chaos

20–50 faxes/day land unsorted. Referrals go out by fax with zero tracking. Specialists get lost between MOA hand-offs.

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No Panel Visibility

You don't know your panel size, ACG complexity mix, or CDM eligibility until your payment cycle hits. Most clinics discover their FPSC gap months after the fact.

What we build

Four levers, configured for your clinic

Not off-the-shelf SaaS. We configure each engine to your EMR, your fee codes, and your team’s workflow.

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Billing & FPSC Audit

A half-day deep dive on 12 months of your MSP data. We surface every unclaimed fee code, every missed FPSC incentive, and every age-band mis-code. You get a prioritized recovery plan with dollar figures attached.

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Schedule Gap Filler

Automated waitlist-to-opening matching. When a cancellation hits, the system picks the right patient from your waitlist, sends the offer, and confirms — while your MOA keeps taking calls.

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Fax Triage Engine

Inbound faxes get OCR'd, classified (referral / lab / imaging / admin), routed to the right physician's queue, and tracked until action. No more morning fax-pile triage.

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Fractional COO

For clinics that outgrew their MOA. Monthly operational review, KPI dashboards, proactive alerts, and strategic advisory on expansion, new service lines, and PCN integration.

Who we work with

From solo FM to multi-clinic PCNs

Solo & Small Family Medicine

1–3 physicians

Billing audits, schedule gap automation, and fax triage — run by the fractional COO your clinic doesn't have budget to hire full-time.

Specialist Practices

2–8 specialists

Referral intake automation, wait-time tracking, and consult-fee capture. Works across surgical, internal medicine, and diagnostic specialties.

Multi-Clinic & PCN

8+ physicians / networks

Cross-location dashboards, PCN-aligned workflows, panel management at scale, and strategic advisory on rollout sequencing.

🛡️PIPA Compliant🇨🇦Canadian Data🔒Privacy by DesignCASL Compliant

Run an allied health clinic too? See what we built for physio, chiro, RMT →

Let’s find your biggest billing gap.

Book a free 30-minute call. We’ll look at your panel, your fee codes, and your workflow — and show you exactly what’s recoverable.

contact@tosc.ca